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Who We Are

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SSS Removals Ltd (“we,” “our,” or “us”) is a UK-based removal and relocation company. Our website (www.sssremovals.co.uk), hosted by Wix, allows customers to enquire about and book removal services.

We are committed to protecting and respecting your privacy in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

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What Information We Collect

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We collect and process the following types of personal data:

• Contact Information: Name, email address, phone number

• Service Details: Address(es), moving requirements, preferred dates

• Payment Information: Handled securely by Wix or our trusted payment processor (we do not store card details)

• Website Data: Standard site usage information via cookies (see Cookie Notice)​

How We Use Your Information

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We process your personal data to:

• Respond to your enquiries

• Provide quotes and perform services under contract

• Process payments securely

• Communicate important updates about your booking

• Fulfil our legal and accounting obligations

• Improve our customer service and website functionality

Legal Bases for Processing

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We rely on the following lawful bases to collect and use your data:

• Contract: To provide services you have requested

• Legal obligation: For financial records and compliance

• Legitimate interest: To ensure customer satisfaction and operational effectiveness

• Consent: Where required (e.g., for use of non-essential cookies)

Data Retention

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We retain personal data for up to 6 years after your last service, in line with industry best practices and HMRC requirements, unless a longer retention is legally required.

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International Transfers

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Data you provide may be transferred to and stored by third-party processors (including Wix.com Ltd) located outside the UK. These transfers are safeguarded using appropriate legal mechanisms such as Standard Contractual Clauses or adequacy decisions under the UK GDPR.

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Sharing Your Information

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We do not sell or rent your data.

We may share data only with:

• Our trusted service providers (e.g., Wix, payment gateways)

• Legal or regulatory authorities, if required

• Insurance or compliance providers, where necessary

All third-party providers are under contractual obligation to protect your data and act in accordance with the law.

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Cookies and Tracking

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Our site uses essential cookies for functionality. Wix may also use analytics or tracking tools.
You can manage your cookie preferences in your browser. For more, please refer to our Cookie Policy [link if hosted separately].

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Your Rights Under UK GDPR

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You have the right to:

• Access the personal data we hold about you

• Correct inaccurate or outdated information

• Request erasure of your data (when not legally required to retain it)

• Object to or restrict certain types of processing

• Withdraw consent where applicable

• Request data portability

• Lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk

Children’s Privacy

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We do not knowingly collect or process personal data from individuals under the age of 13.

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Contact Us

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If you have any questions about this policy or how we use your data, please contact:

Email: info@sssremovals.co.uk
Phone: 07497 694150
 

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Privacy Policy